CCELESTE respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect when you visit or interact with the CCELESTE website, how we use that information, and the choices available to you.
1. Information We Collect
Depending on how you interact with CCELESTE, we may collect:
Information You Provide
This may include:
- Name
- Email address
- Telephone number
- Company or organisation name
- Billing or delivery information, where applicable
- Enquiries and correspondence
- Research or business information you voluntarily provide
- Any other information submitted through forms or communications
Information Collected Automatically
When you access our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Approximate geographic region
- Pages visited
- Referring website
- Date and time of access
- Website interactions
- Cookie and similar technology identifiers
2. How We Use Information
CCELESTE may use information to:
- Operate and maintain our website;
- Respond to enquiries;
- Communicate regarding products, services, or requests;
- Provide customer or research support;
- Maintain website security;
- Detect fraud, misuse, or technical problems;
- Analyse website performance and usage;
- Improve our website, products, and services;
- Maintain appropriate business records;
- Comply with applicable legal or regulatory requirements; and
- Send marketing communications where permitted and where appropriate consent has been obtained.
We do not use personal information for purposes materially different from those described in this Policy without an appropriate basis for doing so.
4. Sharing of Information
CCELESTE may share information with trusted third parties where reasonably necessary to operate our business, including providers of:
- Website hosting and infrastructure;
- Analytics;
- Communications;
- Customer support;
- Security and fraud prevention;
- Professional advisory services; and
- Other technical or operational services.
Service providers should only process personal information as necessary to perform their services and subject to appropriate contractual or confidentiality obligations.
Information may also be disclosed where required by law, legal process, court order, or a competent regulatory or governmental authority.
5. Sale of Personal Information
CCELESTE does not sell personal information in exchange for monetary consideration.
Where applicable privacy legislation gives a broader meaning to the terms “sale” or “sharing,” individuals may have additional rights concerning certain advertising or data-sharing practices.
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legitimate operational, security, accounting, dispute-resolution, and legal requirements.
Retention periods may vary according to the type of information and applicable obligations.
7. Data Security
CCELESTE uses reasonable administrative, organisational, and technical measures intended to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. International Data Transfers
CCELESTE's website and service providers may operate across multiple jurisdictions.
As a result, personal information may be processed or stored outside the country in which it was originally collected.
Where required, appropriate safeguards will be used for international transfers of personal information.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Request portability of certain information;
- Opt out of certain marketing communications; and
- Lodge a complaint with an applicable privacy or data protection authority.
These rights may be subject to legal limitations or exceptions.
Requests concerning personal information can be submitted through the contact details provided on the CCELESTE website.
10. Marketing Communications
Where CCELESTE sends promotional communications, recipients may unsubscribe using the method provided within the communication or by contacting CCELESTE.
Administrative, security, or other essential communications may still be sent where necessary.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
CCELESTE is not responsible for the privacy, security, content, or practices of third-party websites. Users should review the applicable privacy policies before providing personal information to those services.
12. Children's Privacy
The CCELESTE website and research products are not directed toward children.
CCELESTE does not knowingly seek to collect personal information from individuals under the minimum applicable age required to provide valid consent in their jurisdiction.
13. Changes to This Policy
CCELESTE may update this Privacy Policy periodically to reflect operational, technological, legal, or regulatory developments.
The latest version will be published on this page together with its updated revision date.
14. Contact
Questions, requests, or concerns relating to this Privacy Policy or CCELESTE's handling of personal information may be submitted through the contact information provided on the CCELESTE website.